Privacy Policy

Introduction

This policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

We at Inspyer Lighting Limited (“Inspyer Lighting”, “Company”, "we," "us," "our") know that our users ("you," "your") care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy. By visiting or using the Inspyer Lighting website and domain name, and any other linked pages, features, content, Social Media or any other services we offer from time to time by in connection therewith (collectively, the "Website"), you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

1. What Does This Privacy Policy Cover?

Whilst using our website, software applications or services, you may be required to provide personal information (name, address, email, account details, etc.). We will use this information to administer our website, applications, client databases and marketing material. We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679, as adopted into law of the United Kingdom in the Data Protection Act 2018. Further, by providing telephone, fax and email details, you consent to the Company contacting you using that method. You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us at support@inspyerlighting.co.uk

This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

The Company does not knowingly collect or solicit Personal Information from anyone under the age of 18 or knowingly allow such persons to register. If you are under 18, please do not attempt to register for the Website or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 18 may provide any personal information to the Company or on the Website. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at support@inspyerlighting.co.uk .

2. What Information Does Inspyer Lighting Collect?

We gather various types of Personal Information from our users, as explained more fully below. We may use this Personal Information to personalize and improve our services, to allow our users to set up a user account and profile, to contact users, to fulfil your requests for certain products and services, to analyse how users utilize the Website, and as otherwise set forth in this Privacy Policy. We may share certain types of Personal Information with third parties (as set forth in this Section and in Section III below). We collect the following types of information:

  • Information You Provide to Us:

We receive any information you knowingly provide to us. For example, during the registration process, we collect Personal Information such as your name, user name, profession, email address, IP address, and browser information. We may collect other Personal Information you provide us through your use of our services, such as the data you submit on our lighting profiles, collections, guides, or comments. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features.

  • Information Collected Automatically:
  • Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your IP address, "cookie" information, and the page you requested. Some of this automatically collected information may or may not be Personal Information, depending on whether it is personally identifiable in nature or not.
  • "Cookies" are identifiers we transfer to your computer through your browser that allow us to recognize your browser and tell us how and when pages in our site are visited and by how many people. You may be able to change the preferences on your browser to prevent or limit your computer's acceptance of cookies, but this may prevent you from taking advantage of our Website's best features. Our advertising partners may also transmit cookies to your computer, when you click on ads that appear on our site. This Privacy Policy does not cover the use of cookies by any advertisers.
  • When you give us permission to obtain from other accounts (“User Authorised Data”). Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, this can be via social media or by choosing to send us your location data when accessing our website from your smartphone.
  • When we collect usage information (such as the numbers and frequency of visitors to our site), we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data tells us how often customers use parts of the Website, so that we can make the Website appealing to as many customers as possible. We may also provide this aggregate information to our partners so that they can understand how often people use their services and our Website and can provide you with an optimal online experience. We never disclose aggregate information to a partner in a manner that would identify you personally.
  • E-mail and Other Communications: We may contact you, by email, through your account, or other means; for example, we may send you promotional offers on behalf of other businesses or communicate with you about your use of the Website. If you do not want to receive email, alerts, or other mail from us, you may unsubscribe by clicking the unsubscribe button at the bottom of an email (if applicable), or by adjusting the notifications settings of your user account. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make emails more interesting and improve our service.

3. Will Inspyer Lighting Share Any of the Information It Receives?

We share your Personal Information (in personally identifiable form) with third parties only as described below.

  • Advertisers: We may allow advertisers to choose the demographic information of users who will see their advertisements and we may provide information we have collected from you to an advertiser in non-personally-identifiable form, in order for that advertiser to select the appropriate audience for its advertisements. For example, we might use the fact you submitted a comment regarding a specific light to present you with related content, including similar lights or targeted advertisements. We do not do this in a way that would identify you personally.
  • Affiliated Businesses We Do Not Control: In certain situations, businesses we're affiliated with may sell items or provide services to you through the Website (either alone or jointly with us). We may, for example, sell products or provide services jointly with affiliated businesses. You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service.
  • Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. For example, if you were to engage in a credit card transaction via the Website, we would need to allow a credit card processing company to verify the transaction; however, that company would only be authorized to use your credit card information to the extent we needed their assistance in completing your transaction.
  • User Profiles and Submissions: You understand that we cannot control what other users do with any content (including without limitation images, captions, and comments) you voluntarily disclose for such users to view on the Website ("User Submissions"). We cannot control if you make your User Submissions publicly available and to be collected and used by others, or to be redistributed through the internet and other media channels. For example, if you post a comment regarding a light, that information will be available to the public.
  • Business Transfers: We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Also, if we (or substantially all of our assets) are acquired, or if we go out of business or enter bankruptcy, Personal Information would be one of the assets transferred to or acquired by a third party.
  • Protection of Inspyer Lighting and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with that law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Inspyer Lighting, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
  • With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties and will be able to prevent the sharing of this information.

4. How long do we keep your data for?

The Company will not retain your personal information longer than necessary. We will hold onto the information you provide either while your account is in existence, or as needed to be able to provide the Services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting and trend analysis only.

If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after you have closed your account or it is no longer needed to provide the Services to you.

5. Is Personal Information About Me Secure?

Your account is protected by a password for your privacy and security. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.

We endeavour to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

The Website may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site you should read that site's privacy policy.

6. What Personal Information Can I Access?

Through your account settings, you may access and, in some cases, change or delete the following information you've provided to us:

- Name
- Password
- Email Address
- User profile information

The information you can view and update through your account may change as the Website changes. If you have any questions about viewing or updating information we have on file about you, please contact us at support@inspyerlighting.co.uk .

7. What Choices Do I Have?

We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.

With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:

  • You can verify the details you have submitted to the Company by contacting our customer services team support@inspyerlighting.co.uk. Our security procedures mean that we may request proof of identity before we reveal information, including your e-mail address and possibly your address.
  • You can also contact us by the same method to change, correct, or delete your personal information controlled by the Company regarding your profile at any time. Please note though that, if you have shared any information with others through social media channels, that information may remain visible, even if your account is deleted.
  • You are also free to close your account through our account settings. If you do so, your account will be deactivated. However, we may retain archived copies of your information as required by law or for legitimate business purposes (including to help address fraud and spam).
  • You can always feel free to update us on your details at any point (see section 6)
  • You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email or by adjusting the notifications settings of your user account . Once you do this, you will no longer receive any emails from us . Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Website, and you are responsible for reviewing such legal notices for changes
  • You can request a readable copy of the personal data we hold on you at any time. To do this, please email us at support@inspyerlighting.co.uk
  • You can always opt not to disclose information to use, but keep in mind some information may be needed to take advantage of some of our special features.

8. Changes to this Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes to this Privacy Policy, we will notify you by posting an announcement on our Website or sending you an email. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted.

9. Questions or Concerns

If you have any questions or concerns regarding our privacy policies, please send us a detailed message to support@inspyerlighting.co.uk . We will make every effort to resolve your concerns.